Answers for Your Workspace.
Find answers about Sazqun™ products, compatibility, orders, delivery, payment, returns, and customer support.
Choosing Your Equipment
What products does Sazqun™ offer?
Our collection includes laptop stands, keyboards, computer mice, headsets, desk organizers, USB accessories, desktop lighting, and workspace essentials.
How do I check product compatibility?
Review the specifications on each product page, including device dimensions, connector types, power requirements, and operating compatibility.
Are accessories compatible with every computer?
Not necessarily. Compatibility varies by device model, operating system, connection interface, and product design. Check the listed requirements.
Are charging cables or adapters included?
Package contents vary by product. Please check the included accessories listed on the relevant product page.
How can I confirm product dimensions?
Check the measurements in the product specifications. If important information is missing, please contact service@sazqun.com.
Do products include a warranty?
Any additional commercial warranty will be described on the relevant product page or supplied documentation. Applicable statutory consumer rights remain unaffected.
Your Shopping Journey
How long does order processing take?
Orders are generally processed within 1–2 business days after payment confirmation, subject to stock availability, security checks, and holidays.
How long does U.S. delivery take?
Standard shipping transit to the United States is generally estimated at 7–15 business days after dispatch. Delivery dates are not guaranteed.
Will I receive tracking information?
Tracking information will be provided when available after your order has been dispatched.
Which payment methods are accepted?
Available payment methods are shown at checkout. Options may vary according to destination and payment service availability.
Can I cancel or change my order?
Contact service@sazqun.com as quickly as possible. Changes may not be possible after dispatch. Mandatory cancellation rights remain unaffected.
After-Sales Questions
What is the return request period?
Eligible change-of-mind returns may be requested within 30 days after delivery, subject to our Return & Refund Policy and applicable law.
What if my product arrives damaged?
Contact us promptly with your order number, a description of the issue, and photographs where practical.
Where should I send a return?
Please obtain instructions from customer service first. The registered company address may not be the designated return warehouse.
How do I contact customer service?
Email: service@sazqun.com
Phone: +86 134 3052 1068
Customer Service Hours:
8:00 AM – 10:00 PM Daily
Need Additional Assistance?
Operating Company:
Quanzhou Yinyue E-Commerce Co., Ltd.
Legal Representative:
Li Gang
Registration Number:
91350503MAKD9KXD5C
Registered Address:
Room 205, Office Building,
No. 608 Chenghua South Road,
Fengze District, Quanzhou City,
Fujian Province, China
Website: https://sazqun.com
Email: service@sazqun.com
Phone: +86 134 3052 1068
Customer Service Hours:
8:00 AM – 10:00 PM Daily